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CARS101ExcellentCARS1014.8 Based on 271 reviews fromSee all reviews review us onkaelan foleykaelan foley ★★★★★ I just bought my first car from them and the staff are amazing! They are so professional and knowledgeable and helped me figure out which car was best for me. 10/10 experience!Jake LandichoJake Landicho ★★★★★ Cars 101, what can i say, No words to explain how good this dealership is. They helped me a lot to get the vehicle that i’d been wanting to drive. Scared because of your credit status? No need to worry this Dealership will help you out to reach that goal to drive the vehicle that you have been wanting to drive. Good, Bad credit, these people will help you to achieve that, despite your credit score. Nick, Shaylene, Ryan and the Techs. Very professionals. Thank you so much! Looking forward to do business with you guys again in the future!Will recommend this Dealership to everyone 100%!!jalen charlesjalen charles ★★★★★ Super nice and professional people, I felt welcomed as soon as I walked in and they made the process easy. Very respectable Business.Donald FosterDonald Foster ★★★★★ My wife bought her first car infiniti here 10 years ago. That car served us well with little to no issues. We just came back 2 month ago where she bought her first Benz. Customer Service s above excellence..And here is the kicker, they service what they sell. Ryan and his son Nick..damn they are good and knowledgeable. I'll be back!!Kim BrandonKim Brandon ★★★★★ Work done always completed in timely manner. They make recommendations to maintain the vehicle so that there are no surprises.Staff very friendly and efficient.Sanchia NelsonSanchia Nelson ★★★★★ Highly recommend Cars101, bought my 4th vehicle from them and love everyone. Great selection of high end vehicles, knowledgeable staff, great customer service before and after purchasing your vehicle. They make the process of purchasing a vehicle very easy for everyone. Check them out for your next purchase.Esther O'Brien-PatrickEsther O'Brien-Patrick ★★★★★ I am a loyal and repeat customer of Cars101, Ryan, Nick and Shay their attention to detail and commitment to customer satisfaction is unparalleled. I highly recommend them to anyone looking for quality products and great service. Thank you!!!Carole LCarole L ★★★★★ Listen Durham, if you are not using Cars 101 for ALL your auto needs, your are missing out. After servicing my older vehicle there for years, I got an amazing deal on a new vehicle, and I'm elated to say the least.If you are looking for FIRST CLASS CUSTOMER SERVICE, experts in their field, caring supportive staff, Cars 101 it is 👍Joshua DipchandJoshua Dipchand ★★★★★ Excellent customer service.Veronica FrazierVeronica Frazier ★★★★★ Honestly the greatest auto dealer in Durham. Ryan just sold me a 2020 Honda CRV EXL, and I'm overjoyed with it. He was really helpful throughout the process and made sure to give me an excellent deal. Ryan genuinely cares about his clients, and it shows! I appreciate CARS 101 for helping me get a new car with fantastic features, upgrades, and care. It's always a pleasure to visit, and I wholeheartedly endorse buying your next vehicle from him! Thank you again Ryan!!🙌🏾🎉Arlene LaidlawArlene Laidlaw ★★★★★ I called and the owner answered the phone and put me at ease and tell me to come in and he will take a look at my car. When I walked in they over delivered .They diagnosed and repaired the problem . Then after i picked up the car I was called again to follow up , ensuring that all was well with the car after i had driven it . I will be using Cars101 in future because of the customer service before and after the service . Thank you Cars101Duncan KDuncan K ★★★★★ Worked with Ryan and Nicholas to get me a car. Entire transaction done flawlessly in under a week. Car was in perfect condition. Everyone on the team had excellent communication and responded quickly. They were also able to accommodate my request.Would recommend.Céu da Santa LuzCéu da Santa Luz ★★★★★ Great job with the service and detailing, Cars101!Koryn StanleyKoryn Stanley ★★★★★ Thank you to the Cars 101 team for helping me into my new car! Great customer service from everyone I interacted with at this dealership. Especially Nicholas, Ryan and Shay! If you are looking for a car this is the place to go! They made the transition easy and seamless 😊Royal T. SparxRoyal T. Sparx ★★★★★ I had the pleasure of speaking with Ryan and his colleagues at cars101 that a family friend referred me to and their reputation truly does hold up.If you’re looking for luxury vehicle that’s affordable and durable, look no further. They do all kinds of vehicles, these guys do it all! From talks of financing, to comfortability, to the very maintenance of your new vehicle, they go through and cover all that with you.I personally had a lot of questions but they took the time to answer them and cater to what I wanted. Initially I wanted a bigger vehicle (truck) but because of how often I’ll be travelling and the distance Ryan proposed this one to me. I saved a lot of money and got a really good deal for a sweet looking car. Interior off the charts with lighting and all kinds of gadgets that Nicholas helped me figure out with before I left the yard.I will be going back to them for maintenance and only them.Again these guys are just classy with their work and straight up want their customers to have the best and feel the best with what they(you) can afford. I appreciate the way they do business and I encourage everyone to check them out if you’re looking for a vehicle. Ryan, Nicholas, Shaylene, Emily, and the whole team, it was an absolute pleasure doing business with you guys!William DevenportWilliam Devenport ★★★★★ Went to cars 101 because I was having a problem with my Lincoln. Ryan and his staff was a pleasure to deal with. They fixed the problem and the car runs great. I will definitely tell my friends and family about this place.T. OT. O ★★★★★ Excellent service kind people and a great selection of fine cars, I will be back for sure. my name is Tim and you should check it out.Jayden JJJayden JJ ★★★★★ Great customer service, from the first time I walked in I felt welcomed. being a first time buyer they made the experience easy and made me super comfortable with my purchase! Any issues I had they were quick to help. Thank you Ryan, Nick, Shaylene and everyone at Cars101 for making me a proud owner of a 435i Gran coupe. Definitely will be seeing me again for another car in the future!Jennifer ChandlerJennifer Chandler ★★★★★ Cars101 provide excellent service from the moment you walk in to the the time you walk out. They also took the time to thoroughly explain the issues and what they needed to do to fix shanmz shan ★★★★★ Cars 101 is the place to be if you have a foreign car or any car.....I've been looking for some place to take my Mercedes Benz for the longest time I've been trying to avoid taking it to mercedes Because I didn't want to pay those inflated prices that Mercedes Benz dealership was offering cars 101 fixed the problem granted I still had to pay for mercedes parts which wasn't cheap but the overall labor and the time was well worth going there was no long wait to get in and they fix my car In a timely Manner the owner of cars 101 is super cool.... Great guy very friendly and the front desk secretary Emily is so helpful and sweet also Ryan was very helpful Andrew the mechanic who put the work in all my car did an amazing job I was Very knowledgeablew we will back this is where I will be taking my Mercedes Benz going forward cars 101 you did a great jobDre AmazingDre Amazing ★★★★★ Absolute Amazing Service from begining to the end from The Cars101 team.Roger ProuseRoger Prouse ★★★★★ Knowledgeable staff. Pride in their work. They back up their vehicles with their own service department.Collette AndreaCollette Andrea ★★★★★ Words cannot express how happy I am with my purchase and the exceptional service with the owner and the staff at CARS101. I became aware of this company through my cousin who purchased his BMW there a few years ago, and continued with his service appointments there. A few times I accompanied him when he went in for an oil change or other service and was so impressed with the level of professionalism that was always displayed. At some point I had borrowed my cousin's vehicle and took it in on his behalf. I became even more pleased by the friendliness and service of Ryan and his staff. When it was time for me to buy another vehicle I knew that CARS101 would be my one and only stop. Ryan is very knowledgeable, patient and encouraging. I never felt pressured at all. He presented all the facts and all my options I needed to make an informed decision. Even better the car I bought was way more than I even expected at an amazing price. What an amazing car buying experience. It was even more exciting when I picked up my BMW X6. Nick took all the time to go through the car features again with me. He seemed just excited as I was and I knew I made the right decision. It gives me comfort knowing that my vehicle will be maintained by their service department. They have found a loyal customer in me and I recommend them to anyone out there looked for a fine used car! Thank you Ryan, Nick and others for your fantastic service!H MarkH Mark ★★★★★ This was the first time I visited Cars101 for service on my Mercedes S class. The service was professional,. The technician explained what he would be doing and why. No surprises. I searched for a third party shop that could service this vehicle outside the dealership and was recommended to Cars101. I am pleased and will return for my regular maintenance schedules.Thanks to Emily for walking me through the process with no sticker shock.Janice BiffisJanice Biffis ★★★★★ I bought a 2021 Mercedes GLA250 4matic from Ryan. He got me exactly what I wanted and delivered it to my door two hours away. Very happy customer.Danisha JackDanisha Jack ★★★★★ I was in the market looking for a luxury car and was referred by a friend. On arrival I was greeted and felt welcomed. We discuss what i was looking for and then receive a tour of the inventory. I quickly found something that suits my needs and had my car in a matter of days. The transaction was smooth and easy. I loved that they ensured my comfort and time to thoroughly explain all the features of my car before driving away. They have definitely earned a returning customer.Adam DawsonAdam Dawson ★★★★★ Great dealer, no troubles definitely Recommend!!Adeja MorrisonAdeja Morrison ★★★★★ If you are looking for a stress-free, professional, luxury car purchasing experience you really need to look no further because CARS101 is it. This was my first luxury vehicle purchase and I was referred here by a friend. Ryan is truly amazing and was able to find me my dream car, exceeding my expectations! He explained all my options and shared so much knowledge to make sure I made an informed decision. I genuinely could not have asked for a better car buying experience. Communication was 10/10 and the entire purchase process was smooth. I don't normally leave reviews but I really had to share how impressive the service and experience was. Nicholas was also great and walked me through ALL the features that came in my new ride and Shaylene made the financing process a breeze and was always quick to respond to any queries I had. The CARS101 team has a forever customer in me! Make sure to check them out if you are in the market to buy a vehicle!Awais CAwais C ★★★★★ I recently made a purchase from this dealership and I couldn’t be happier. Their prices are competitive and service is top notch. Keep up the good work.Aurvin PrasadAurvin Prasad ★★★★★ A+++AshlyAshly ★★★★★ I just purchased a car and had the most incredible experience. Everyone was so kind and helpful, communication was amazing and Ryan truly provided the best service I could have asked for. The whole process was really smooth and quick. I found my perfect car and could not recommend this service enough. Thank you to everyone on the team who helped me!Cynthia CelestinoCynthia Celestino ★★★★★ I had an amazing experience there . Ryan and his staff were so friendly and knowledgeable . They were able to answer all of my questions. They have a beautiful selection of cars . I highly recommend you visit them if you are in the market for a new ride .Melissa JMelissa J ★★★★★ I was having issues with starting my car and was looking for a reliable auto mechanic to diagnose the situation, luckily I was referred to CARS101 and was absolutely impressed with the professionalism, treatment and prompt service received with my car. CARS101 exceeded my expectations and figured out the issue with my car and resolved it, along with providing an oil change. The staff were all welcoming, knowledgeable and kind. Ryan was very prompt in getting the job done while assisting me. I'm super pleased with the service I received and will be returning again! Thank you for a great experience CARS101!!Dave WilliamsDave Williams ★★★★★ I’ve been looking for a car for months without any luck and by chance I randomly came across this dealership. It’s a good thing I did because I found the exact car I wanted with a great price to go with it.The staff is also top notch. They understood my financial needs and make sure what I was purchasing fit my budget. I would also thank Ryan for his friendly service, it didn’t seem I was purchasing a car but talking to a friend. I would also thank Shaylene for making the financing earlier than expected and the front desk that knew it was me calling before I said hi. Overall this is a great place if you want to purchase a car, I highly recommended you check them outdeon dennisdeon dennis ★★★★★ Wonderful people and great service.I was recommended to Cars101 and I am so happy I took my car there.Chris WhitneyChris Whitney ★★★★★ Excellent communications, fair and all inclusive pricing. What’s not to like? Ryan was friendly and professional, and his son is, too! A nice family business. I highly recommend them.Vladimir PanyukovVladimir Panyukov ★★★★★ Thanks guys for the respond of my request. Any service was done, however I received a professional respond for my needs.Tricia ETricia E ★★★★★ This company was recommended to me. I had the best experience. Ryan was very patient and explained the process of diagnosing the problem with my car. He gave us a quote that was more than reasonable. I would and have recommended this company. I will definitely use them again.Leanna SLeanna S ★★★★★ What an amazing place to car shop! Great selection of quality vehicles with certified mechanics for servicing Mercedes and BMWs. A trustworthy and knowledgeable sales team to get you the vehicle you need. Would definitely recommend. Thank you Cars101 for the exceptional service!Neil WongNeil Wong ★★★★★ These guys were fast and service was amazing. Very happy for my first experience with them. Communication was great. Thanks Ryan, I appreciate everything. I highly recommend them!k gk g ★★★★★ My experience with Cars 101 it's a family orientated Business they do their best to ensure that everyone is happy with there purchase also, I’m with Cars101 since 2018 since then I never left, everyone that works. There is very respectful.I like that very much looking for a car choose cars, 101💯Adrian WatkinAdrian Watkin ★★★★★ What an excellent experience dealing with all the staff at CARS101. You all have gone above my expectations and I would definitely encourage my family friends and anyone in need of a honest and reliable place to buy or service a vehicle. I have now bought five vehicle from them.Davian Reid-LynchDavian Reid-Lynch ★★★★★ Where do i start? Communication 10/10, customer service 10/10, just all around 10/10. Everyone was so helpful, Ryan made the process of buying my new car so easy and any issues that came up he made sure to get it handled for me to make my big purchase stress free and easy as possible. There is not enough words i could say about this business and i would 100% recommend this dealership to anyone in the market for a new vehicle!!Cherise FlemingCherise Fleming ★★★★★ I found CARS 101 online and wow, am I ever grateful that I did. Nicholas showed me the beauty that I was there to see and of course, there were several other beautiful, luxury, vehicles to look at, in the showroom alone. Nicholas had me sold from day 1 & introduced me to Shay, who walked me thru the financial side of it, which truly was super easy. Along with Ryan, the owner, they all made it a very easy, quick and enjoyable experience from walking into the showroom on day 1 to actually driving out of their parking lot, in the beauty, I have dreamed of having forever. It was all very surreal as I drove away in my sweet, new Mercedes-Benz (AMG-😉😁)!!! Even if you think it isn't possible, the entire team at CARS 101, will help walk you thru making your dreams become your reality!! I am now a forever customer and will refer them to all of my family & friends, as their service is unmatched by any other dealership. THANK YOU SO VERY MUCH Nicholas, Ryan & Shay. ~CHERISE ~😁🤗James JamesJames James ★★★★★ Great service will recommend this car dealership to anybodyLoralee McIntoshLoralee McIntosh ★★★★★ Cars 101 is by far the best place you can go to get a vehicle. They will treat you like family and cater to all your wants and needs in a car choice. Special shout out to Ryan and Shaylene for their exceptional work. If I could give 10 stars I wouldJonae De FlorimonteJonae De Florimonte ★★★★★ The customer service was amazing, I felt really well taken care of. Would recommend cars101 to anyone.Kerry MindazKerry Mindaz ★★★★★ I've bought my second car from Ryan and his team. It was an amazing no pressure experience and easy from beginning to end.I send everyone I know to Ryan and it never fails.G LeungG Leung ★★★★★ If you are shopping for a car or in need of service or repair work done, you must go to CARS101 first. You will be glad you did.The entire staff was extremely professional and courteous, especially Emily, Nicholas and Ryan. Their knowledge made me feel extremely comfortable and confident throughout my visit. I was completely satisfied with the service, which was done in a timely fashion and at a reasonable price.js_loader